1. General Policy
Due to the nature of digital marketing and SEO services, all payments made to [Seonexis] are generally non-refundable.
Once work has started, resources, time, and strategy are already allocated to your project.
2. No Guarantee of Refund
We do not offer refunds for:
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- Completed SEO work
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- Partial progress on campaigns
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- Time spent on research, audits, or optimization
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- Monthly subscription services already initiated
3. Exceptions (if applicable)
Refunds may only be considered in exceptional cases such as:
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- Duplicate payment made in error
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- Service not delivered at all (no work started)
Any refund requests must be submitted in writing within 7 days.
4. Subscription Services
For monthly SEO plans:
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- Clients may cancel at any time with written notice
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- No refunds are issued for the current billing cycle
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- Services continue until the end of the paid period
5. Chargebacks
Initiating a chargeback without contacting us first may result in:
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- Immediate termination of services
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- Restriction from future services
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- Legal action if necessary
We encourage clients to contact us directly to resolve any issues.
6. Contact
For refund-related questions, contact us:
Email: [your email]
Website: [your website]